H.E AbdulAziz Al Ghurair, Chairman of Mashreq:
“In recent years, our track record of consistent performance and profitability improvement has been nothing short of impressive. Our franchise continues to yield outstanding results, bolstered by the addition of a substantial number of new clients and the deepening of existing relationships across the bank. This remarkable achievement mirrors the nation’s significant economic expansion and the resilience and dynamic growth of the UAE’s financial services, setting a precedent in the global banking arena.
Our steadfast dedication to delivering exceptional omnichannel customer experiences remains unwavering, underpinning our pursuit of focused, profitable, and sustainable growth.
Simultaneously, our unceasing investments in enhancing operational efficiency and fortifying risk controls underscore the enduring strength and resilience of our business model. This success owes much to the exceptional talents that grace Mashreq.
The year has been especially significant with the UAE successfully bringing the United Nations Climate Change Conference, COP28, to our nation, a testament to our leadership in addressing global environmental challenges. In alignment with this event, Mashreq has reinforced its commitment to sustainable finance, ensuring that our business strategies are fully integrated with the environmental objectives underscored by COP28.
Our mantra, “Rise Every Day,” has transcended mere words to become an intrinsic part of our organisational DNA. It serves as a guiding beacon, illuminating our path and influencing our actions and decisions in every facet of our business.
With the UAE banking sector reaching a historic high, and total assets crossing the AED 4 trillion mark, we look forward to 2024 with a sense of optimism and readiness to uphold and extend this trajectory of dynamic and continued growth.”
Ahmed Abdelaal, Group Chief Executive Officer, Mashreq:
“Our performance this year has truly been exceptional, serving as a testament to the success of our strategic direction within the ever-evolving global economic and political landscape. As a modern, digitally empowered challenger bank, we have firmly cemented our position in the market.
Our strategy and robust operational execution have been pivotal in achieving this growth which spans across all businesses and geographies. Our consistent recognition by prestigious institutions like Euromoney Market Leaders across local, regional, and international levels, driven by votes from our clients, reaffirms our commitment to delivering superior customer experiences and pioneering innovative technology.
Our AED 110 billion (USD 30 Billion) 2030 commitment to sustainable finance announced during COP28, is part of our “Climb2Change” global initiative, which integrates the bank’s wide spectrum of ESG milestones and its impactful contributions to facilitating the finance required to combat climate change and a net zero inclusive future.
Internationally, the benefits of our diversified business model have become notably evident. We have achieved robust growth in our international operations, notably expanding into new markets such as Pakistan and Oman. Additionally, our intensified efforts in well-established markets like the UK, Hong Kong, and the US is primed to fuel future growth. Furthermore, our heightened focus on established markets, within the GCC, India and Egypt, further solidifying our growth prospects.
Looking ahead, our course and position remain resolute, even in the face of ongoing uncertainty. We possess a stable, robust, and resilient business model, characterised by high-quality earnings and a well-diversified loan portfolio spanning our various markets. It is imperative, however, that we brace ourselves for the normalisation of interest rates, which will necessitate adjustments in operational strategies to align with this new reality.
Nevertheless, our formidable presence within the banking sector, underpinned by a wealth of intellectual capital, an unwavering commitment to leveraging technology to enhance clients experience, and a prudent approach to risk management, will empower us to maintain our prominent market position.”
Exhibits:
FY 2023 Awards:
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