Yes, we cover loss of passport and baggage up to the sum insured limit.

Our Travel Easy policy covers you against the following: • Cancellation Charges • Emergency Medical Expenses • Curtailment of Journey • Personal Accident-Causing Death • Loss of Passport • Loss of Baggage • Delayed Baggage • Personal Money • Personal Liability • Missed Departure

Yes, the insurance is valid on any airline as long as the passenger is assigned a proper seat.

Yes, we cover loss of passport and baggage up to the sum insured limit.

We only cover pre-existing or chronic medical conditions in case of medical emergencies requiring treatment in the Emergency Room, else pre-existing or chronic medical conditions are excluded from cover.

No, you can't. Our travel insurance policies are available for UAE/GCC residents only

Yes, you can. But remember that the premium charged will be based on the destination with the higher travel insurance premium. For example, if you are going to be travelling to both Europe and the USA, you will be charged the USA premium.

No, our travel insurance is only for UAE/GCC residents who travel from here and return back to UAE/GCC.

Changes to your travel plans should be fine as long as the new travel dates are not more than 60 days beyond the date of the original policy issue or after the date of original intended travel.

Yes, the insured policy holders should be between 6 months to 70 years of age. Any insured children under the age of 16 should be accompanied by adults.

Yes, of course! We provide worldwide assistance for all unseen medical emergencies, evacuations, and unfortunate accidents during travel.

Yes, our travel insurance plans can cover you for single trips starting from just 5 days up to 180 days. We also have the option to cover multiple trips, with our annual multi-trip policies*. *On an annual multi-trip policies a single trip duration should not exceed 60 days.

If there are any circumstances that may result in a claim please follow these steps: 1. In case of an emergency where you cannot contact Our emergency global assistance service prior to hospital admission, you will need to contact them as soon as possible thereafter. You will be prompted for your policy number stated in the Certificate of Insurance. For emergency or hospitalization overseas, please call our 24x7 global assistance helpline numbers: International: +96265008119 Germany: +491805115610 France: +33800918040 USA/Canada: +15672692968 or Whatsapp: +962776811108 or Fax on +96265626309 or write to TRAVELA@europ-assistance.com Please have your policy number handy. Please note: No coverage is provided for inpatient treatment or emergency repatriation not authorized specifically by Us or Our emergency global assistance service. 2. For all other claims, Contact our Claims department on +971 4 233 7463/464, Fax: +971 4 233 7765, UAE toll free number 800 SUKOON (785666) or email us at generalinsuranceclaims@sukoon.com upon returning from your journey.